Returns & Exchanges

At VitaDrive, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

  • 3.
    Drop Off Package

    Affix the label to your parcel and drop it off at any authorized courier location; be sure to keep your tracking receipt for reference.

  • 4.
    Receive Refund or Exchange

    After our warehouse team inspects the returned garments, we will process your refund to the original payment method or ship out your new style within 5-7 business days.