Returns & Exchanges
At VitaDrive, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Affix the label to your parcel and drop it off at any authorized courier location; be sure to keep your tracking receipt for reference.
- 4.Receive Refund or Exchange
After our warehouse team inspects the returned garments, we will process your refund to the original payment method or ship out your new style within 5-7 business days.